Privacy — Fill the Sky

Before you press Send, the panel lists every part and its exact size, and shows you any text you yourself have typed into the game that a report would carry — the names you gave power grids and shipping routes — so you can read it before it goes. You can switch off any part you don't want to send:

• Your message — whatever you type in the box.
• A snapshot of your world (optional) — a copy of the factory you have built, so the problem can be reproduced. It is taken from memory rather than from your save files, so it carries no save name and nothing linking it to your saved games.
• Session statistics (optional) — the same numbers described below.
• The game's log (optional) — the notes the game writes as it runs: errors, warnings and timing. If the game crashed last time, that session's log is included too. You can read every line before you send, and folder paths on your computer are replaced with placeholders.
• Your thumbs up or down (optional) — if you answer the question shown when you quit.
• Which build you are running, and how far into the game the world is.

When a report arrives you get a short reference code back. It is yours to use if you want to — quoting it lets us find your exact report. Nothing links it to you unless you choose to share it.

There is no background uploader, no retry queue, and nothing is saved up to send later. If an upload fails, it fails and stops — the game does not try again on your next launch.

Numbers about the factory and about how the session went — never anything you wrote. Specifically: which recipes ran and for how long, which machines were starved or stalled, how long the session lasted in game-time and in real time, how much of that was spent paused or in menus, gaps where nothing was being built, and what you could and could not afford at the time.

It also records how the session ended — the Quit button or closing the window — and whether you answered the question shown when quitting.

It also carries two facts about your computer, because performance problems cannot be diagnosed without them: your graphics adapter's name and the quality preset the game was running at.

What it does not carry: your name, your files, your saved games, your messages, or anything you have typed. That is enforced by an automated check in the game's own test suite, which fails the build if a field that could hold text you wrote is ever added to this file.

Each installation generates a random id — something like K7QM-2XPD. It is attached to what you upload so that several uploads from one installation can be read together. Without it, every upload would be an unconnected fragment and questions like did people get stuck at the same point? could not be answered at all.

What it is: a random string, generated on your machine, stored in your settings file on your machine. What it is not: your name, your account, an advertising identifier, or anything shared with anyone else. It is not used to recognise you anywhere outside this game.

You can see it in Settings ▸ Privacy, and there is a Reset button beside it. Resetting generates a new id immediately, so nothing you do afterwards is connected to anything you did before. It does not reach backwards — uploads already sent keep the id they were sent with, and are deleted on the same 30-day clock as everything else.

Because the id lives in your settings file, it survives reinstalling the game, and it does not survive deleting or resetting your settings — either of those generates a new one, exactly as the Reset button does.

• Uploads are deleted 30 days after they arrive.
• Working copies downloaded for analysis are deleted when the playtest ends.
• Conclusions drawn from them are kept. "Players stall at the first harbour" or "this crash happens when a dock is deleted mid-delivery" outlive the data they came from

There is no account to close and no profile to delete, because none are created.

Uploads are received and stored by Cloudflare, acting as our service provider

• Receiving your upload happens at whichever Cloudflare location is nearest you at the time.
• Storing it happens in the European Union. The storage is created under a restriction that keeps the stored files there.

Your IP address

Connecting to any server on the internet means that server sees the address you connected from. What we do with it is the part we control:

• Your address is kept for a few seconds in a counter, to stop one source flooding the endpoint with junk.
• It is never written to a log, or stored, and never attached to your report or your statistics. There is no field in either upload that holds it.

The game also identifies itself when it connects. That identification includes the game engine and its version, and which operating system family the build is for — it does not include anything about you or your specific machine.

Automated analysis

We may use automated tools to help read and summarise reports. This means the contents of a report — including a message you typed — may be processed by a third-party for that purpose.

• Your name, email address, or any account identifier.
• Your saved games, screenshots, blueprints or any other file on your computer. Uploads are built in memory from the running game. The one exception is a crash log: if the game crashed last time, feedback can include that session's log, and shows it to you first.
• Anything to anyone but us. The game contains no analytics service, no advertising code and no third-party tracking of any kind. It talks to exactly one address, and sends nothing but the two things described above.
• Payment details. Nothing here handles them.

One thing to note

The game does keep a record of your session as you play — that is the file described above — and it writes it to your own computer whether or not you agreed to send anything.

What your answer controls is whether that file ever leaves. If you did not say yes, it stays on your disk, is never uploaded, and is deleted by the game itself as newer ones replace it. You can delete the folder at any time.

Things run by other people

Steam. The game has no Steam integration of its own and sends Valve nothing. Steam itself, as the platform you launched the game from, collects its own data under Valve's privacy policy. Playtime and similar figures come from there and reach us only as totals, with no way to trace one to a person.

Discord. The feedback panel's Discord link opens our server in your browser. Discord runs under its own privacy policy; the game sends it nothing.

Legal basis and your rights

Where the GDPR applies, our basis for processing is consent — the report you press Send on, or the session-statistics question you answered yes to. You can withdraw it at any time in Settings ▸ Privacy, which stops all future uploads immediately.

The data controller is Orbital Entry Studios. If you have a question about anything on this page, write to support@orbitalentrystudios.com.

Changes

If what session statistics collect changes, the change ships with a build and we will ask the statistics question again. Feedback is different: every report shows you exactly what it contains before you press Send.

Changed September 2026: feedback can include the game's engine log and a thumbs up or down.